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Zendesk Users Report Lower Total Cost of Ownership than Salesforce

Nucleus Research published a report assessing Zendesk user’s experience with the CRM platform to determine the incremental value of transitioning to Zendesk from Salesforce Service Cloud. Zendesk users...

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CIO Influence Interview with Eita Yanagisawa, Senior General Manager of...

“Sony’s greatest strength is its series of image sensors, and we believe that our position as the industry leader with the technology and expertise that we have cultivated over the years makes working...

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CIO Influence Interview with Bill McLane, CTO of Cloud, DataStax

“There are a lot of different approaches and concepts that are being presented in generative AI, so it is vital that AI officers provide a simplified approach that showcases the different components...

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What It Means To Be An ‘IT Pro’ In The Age Of Generative AI

The role of the IT professional is often multi-faceted and varied, but ultimately one characteristic that ties us all together is our ability to solve problems. We’re always looking at the people,...

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BMC AIOps Makes Zero-Touch/Zero-Trouble Network Operations Possible

Predictive Incident Capabilities and Self-Healing Operations EnableAutomated Service Management for CSPs’ Network Operations Centers BMC, a global leader in software solutions for the Autonomous...

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The ChatGPT Revolution is Coming for Compliance

Business heavyweights from Goldman Sachs to Apple – many of which have banned employees from using ChatGPT – have joined a call to rein in generative AI development over fears of misinformation and...

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Selector Combines Gen AI and Native Monitoring Capabilities to Transform IT...

Industry’s first AIOps solution now features GenAI, full-stack monitoring and observability capabilities, ML driven root-cause analysis and integrated LLMs Selector AI, the leading provider of...

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CIO Influence Interview with Jeff DeVerter, Chief Technology Evangelist at...

“Chief Information Officers (CIOs) are increasingly expected to leverage AI to drive growth, innovation, and automation, while Chief Information Security Officers (CISOs) face new threats and must...

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Data Annotation Solutions Provider Announces Sama Red Team for Gen AI and LLM...

Sama Among First to Offer Comprehensive Red Teaming Solution for Generative and Large Language AI Models Sama, the leader in providing data annotation and model validation for some of the world’s...

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Gen AI That Drives Business Value? Focus on These Four Things

In the year since Gen AI made its public-facing debut, putting it to use has quickly risen to the top of the priority list for many boards, CEOs, and other business leaders and stakeholders. The 2023...

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Will SecOps Teams Bow Down to the Ultra-modern AI-Powered Cyber Threats?

AI-powered cyber threats pose grave danger to organizations. A majority of SecOps professionals are aware of these dangers, yet their approach to thwarting these attacks lack teeth. Deep Instinct’s...

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Cisco and Splunk Integrate to Accelerate Full-Stack Observability for...

Cisco has unveiled the first of its innovative integrations with Splunk, a Cisco company, as the organizations combine their market-leading observability technologies to accelerate full-stack...

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CIOInfluence’s Weekly CIO Insights: Trends, Updates and Must-reads

Welcome to CIOInfluence’s Weekly CIO Insights, your go-to source for navigating the dynamic world of all things IT. Stay ahead with our collection of news and updates, covering topics ranging from...

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Leveraging AI and Machine Learning for DataSecOps

Not long ago, analytics teams would support the business units but were really more of an internal utility provider and less of a strategic partner. With time, when data started to be critical to...

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How Can Modern Day CIOs Measure the ROI of their AI Initiatives

As artificial intelligence (AI) continues to redefine the traditional work model, its profound impact across various sectors has become increasingly evident. This transformative technology offers...

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SGH Announces $200 Million Strategic Investment from SK Telecom to Advance...

SMART Global Holdings, Inc., a leading designer and developer of high-performance, high-availability enterprise solutions, today announced that SK Telecom, an affiliate of SK Group, is making a $200...

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Hitachi Vantara Appoints Joe Novak as New Head of Global Customer Success and...

Hitachi Vantara, the data storage, infrastructure, and hybrid cloud management subsidiary of Hitachi, Ltd. (TSE: 6501), today announced that Joe Novak has joined the company as its new senior vice...

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Tech-IT Times by CIOInfluence.com Featuring Todd Cramer, Director Business...

Todd Cramer, Director Business Development- Security Ecosystem at Intel CCG-Commercial Client Group joins us today in this podcast to chat about the key benefits of Intel vPro and why it’s an IT...

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Shibumi Launches Shibumi AI, Bringing Intelligent Automation and Predictive...

Shibumi’s Suite of AI Solutions Enables More Efficient, Effective Strategic Initiative Management Shibumi, the most trusted platform for maximizing the full potential of strategic initiatives,...

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Singtel and GMI Cloud Partner to Expand GPU Capacity in the US and Globally...

Singtel and GMI Cloud have formed a strategic collaboration to expand GPU capacity, combining their resources to democratize high-powered computing for enterprises. This partnership enhances Singtel’s...

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